“The innovative team at PKF Cooper Parry have developed a fantastic service charge workflow management and reporting system, it’s easy to use and gives us full visibility on the status and progress of our service charge accounts across our property portfolios.
Snapshot has clear concise dashboards for the individual and hierarchical views and it’s dynamic reporting feature allows us to make quick informed decisions based on live MI and data, saving us time and helping us improve our performance.
With the introduction of Snapshot we’ve seen the average day query resolution time reduce and our year end completion rates increase. We can identify risks and accurately measure compliance. Using Snapshot we’ve been able to achieve process efficiencies, replace costly internal tracking and reporting functions which has created capacity and made saving. Snapshot has made a significant difference to the service we can provide to our landlords and tenants.”